Shipping Policy
SHIPPING POLICY
MikeyBlackwell.com
Effective date: January 1, 2025
This Shipping Policy applies to merchandise purchased through the MikeyBlackwell.com online store. The store operates through Shopify, and merchandise is made to order and fulfilled by Printify and its participating print providers.
Because products are made especially for each order, production time is separate from shipping time. Please review the estimates and conditions below before ordering.
1. Shipping destinations
At this time, merchandise orders are shipped only to addresses within the United States and its supported territories, as shown at checkout. International shipping is not currently available.
International shipping may be added in the future. If it becomes available, the destinations, costs, estimated delivery times, customs charges, and other applicable terms will be displayed at checkout or added to this policy.
2. Production and processing time
Most products are made to order. Printify and its print providers generally require approximately 2–7 business days to produce and prepare an order for shipment.
Production may take longer because of product availability, order size, quality-control reprints, high-volume periods, holidays, weather, or other circumstances outside my direct control. Business days do not include weekends or federal holidays.
An order cannot always be changed or canceled after it has entered production. Contact me immediately at mikeyblackwell@gmail.com if you notice an error, but changes are not guaranteed.
3. Estimated U.S. shipping time
After production is complete, standard shipping within the United States is estimated to take approximately 3–10 business days.
The usual combined estimate is therefore approximately 5–17 business days from the date the order is submitted, although some orders may arrive sooner or later. All production, shipment, and delivery dates are estimates and are not guarantees.
Delivery may be delayed by carrier disruptions, severe weather, holidays, high order volume, remote destinations, product availability, address problems, or events outside my or the fulfillment provider’s reasonable control.
4. Shipping charges
Available shipping methods and charges are calculated or displayed during Shopify checkout. Rates may vary by product, quantity, destination, print provider, package weight, and available shipping service.
The total shipping charge shown before you complete checkout will apply to the order unless the order must be changed at your request.
5. Tracking information
When tracking is available, a shipping confirmation containing a tracking link or number will be sent to the email address supplied at checkout. Tracking information may take 24–72 hours after shipment to begin showing carrier activity.
Carrier scans and estimated delivery dates are controlled by the carrier and may not update in real time. A tracking estimate is not a guaranteed delivery date.
6. Separate packages
Products in the same order may be produced by different Printify print providers or at different facilities. As a result:
items may arrive in separate packages;
packages may have different tracking numbers;
items may arrive on different days; and
separate shipping labels or carrier services may be used.
A partially delivered order does not necessarily mean that the remaining items are missing. Check all tracking information associated with the order.
7. Shipping addresses and undeliverable packages
Customers are responsible for providing a complete and accurate delivery address at checkout. Please review the recipient name, street address, apartment or unit number, city, state, and ZIP Code before submitting the order.
If an incorrect or incomplete address is supplied, the order may be delayed, returned, delivered incorrectly, or lost. Once an order enters production or ships, I may be unable to correct the address. Reprinting or reshipping an order because of a customer-provided address error may require a new order and additional charges.
If tracking indicates that a package was returned to the sender, contact mikeyblackwell@gmail.com. Available options will depend on the reason for return and the fulfillment provider’s determination.
8. Delayed or apparently lost packages
If tracking has stopped updating or an order appears delayed, first review the tracking link and contact the listed carrier or local post office. Packages are sometimes held for pickup or delivered after a temporary tracking delay.
For a domestic order that has not been delivered within 30 calendar days after the estimated delivery date, contact mikeyblackwell@gmail.com within the following 7 days so the shipment can be investigated with Printify and the print provider. Include your order number and confirm the complete shipping address.
Resolution depends on the carrier and fulfillment provider’s investigation. If a package is determined to be lost through no error by the customer, the order may qualify for a replacement or refund. An incorrect or incomplete customer-provided address generally is not eligible for a free replacement.
9. Packages marked delivered
If tracking shows “delivered” but you cannot locate the package:
check the delivery area, mailbox, parcel locker, porch, side door, and other safe locations;
ask household members, neighbors, building staff, or property management whether they accepted it;
allow one additional business day, because some carriers mark packages delivered shortly before actual delivery; and
contact the carrier or local post office with the tracking number.
If the package still cannot be located, email mikeyblackwell@gmail.com with the order number and tracking information. I will make reasonable efforts to help investigate, but I cannot guarantee replacement of a package confirmed by the carrier as properly delivered.
10. Damaged, defective, or incorrect items
If an item arrives damaged, defective, misprinted, or different from what was ordered, contact mikeyblackwell@gmail.com within 30 days of delivery.
Please provide:
the order number;
a description of the problem;
clear photographs of the full item and the specific issue;
a photograph of the size or product label when relevant; and
photographs of the packaging and shipping label if the item was damaged during delivery.
Do not discard the item or packaging until the issue has been reviewed. Printify or its print provider may require photographs or other documentation before approving a replacement or refund. Eligible claims will be handled in accordance with the store’s applicable refund policy and the fulfillment provider’s resolution.
11. Refused shipments and customer-caused delivery failures
Orders refused by the recipient or made undeliverable by an incorrect address, missing unit number, failure to collect a held package, or another customer-caused issue may not qualify for free reshipment or reimbursement. Any approved reshipment may require payment of additional production and shipping costs.
12. Changes to this policy
This Shipping Policy may be updated as shipping destinations, Shopify settings, Printify services, print providers, carriers, rates, or fulfillment practices change. The current version will be posted on this page with a revised effective date.
13. Contact
For shipping questions or order concerns, contact:
Mike Blackwell
Email: mikeyblackwell@gmail.com
Please include your order number, but DO NOT email passwords, full payment-card numbers, or other unnecessary sensitive information.
Mike Blackwell • MikeyBlackwell.com